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Problem solving
How to find the true causes of problems, make informed decisions and improve business efficiency through a systematic approach to analysis.
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Program
Defining the Problem Formation Path
Root cause of the problem
Symptoms
Key question
Simplicity is the hallmark of genius
Crystallized Problem Structure
Problem components
Problem cloud
Coverage and recurrence in solution algorithms
Opportunity field
Problem tree
Prioritizing Problem Solving
Defining the hierarchy within the problem structure
Ranking tools
Frequency of recurrence
Voting
Priority chart
Step-by-Step Problem Resolution Plan
Working format
Types of activities
Solution development
Do-it-yourself vs. delegate
Hypothesis analysis
Validation
Priority roadmap
Solution Synthesis and Expanding Thinking
Creating connections
New approaches
Communication Screen for Vision Broadcasting
Linking data to recommendations
Supporting meaning
Concrete action plan
Recognition of Problem Resolution
Emotional
Functional
Social
Metrics
Rewarding Accomplished Work
Types of rewards
The 5 languages of appreciation
Perception diagnostics
Analysis of Implemented Initiatives
Journey through resolution: plan / actual / forecast
Visualization of deviations
Lessons learned
Adjusting a Unique Action Algorithm
Developing steps to prevent future deviations
Printing the action algorithm
Action plan
Knowledge Transfer and Base Formation
Cascading acquired experience
Test-driving the research group
Embedding into the ecosystem architecture
Coverage via Information Channels
Identifying internal/external communication channels
Categorizing communication objectives
Establishing Contact with External Stakeholders Interested in Best Practices
Banana, strawberry, apple
Interaction system
Rhythm of movement
Reverse logistics
Joint Activities
Problems / goals
Defining relationships and roles
Functions
Tasks
Result measurement system
Tangible
Intangible
Transferring Developed Problem-Solving Approaches and Solutions to the Social Sphere of Community Ecosystems
Introduction to technology transfer
Clear and simple
Radius of presence
Expansion models
Receiving Feedback
Concept of feedback
Feedback channels
Effectiveness
Diagnostic methods
Visibility / delayed effect
Handling Inquiries
Communication formats
Response speed
Feedback channels
Tangible outcomes
Satisfaction diagnostics methods
Value for all parties
Adjusting Problem-Solving Approach Algorithms
Methodology for simplifying problem-solving systems
Analysis of previous steps
Action adjustment
Predictive model of the problem-solving process
Fixation of maturity level
Benchmarking best practices
Expanding impact
Training Leaders and Employees in the "Creativity Management" Module
Amending standards and communication plans
Training personnel in CSF (Corporate–Social–Formal) formats
Supporting the change management process
Diagnosing the success of transition to the target state based on the three ECS components (Emotional–Functional–Social)
After the intensive course, you will receive:
Certificate of completion of studies
A set of materials and forms for practical use in work
The opportunity to receive on-line advice from a business coach on issues arising in the process of using the acquired knowledge
2
Day
16
Hours
1
Online consultation
Rasul Beiseev
Author and coach of the course
Expert in continuous improvement
Head of Operational Efficiency Improvement Programs
Lean Six Sigma Black Belt
Leave a request for training
Fill out the form and we will contact you as soon as possible.
Send
7072 Business Center,
Al Shmookh Building
UAQ Free Trade Zone,
Umm Al Quwain
Project phone numbers:
+ 7 968 378 0 888
in the Russian Federation
+ 381 63 753 73 2
in the Republic of Serbi
+ 971 50 263 21 5
in the United Arab Emirates
beiseev.rm@gmail.com